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— Finance & Underwriting
— Resident Relations
Four Leaf offers one of the most innovative technology suites in the industry. From simple vendor invoicing, to more complicated property and home accounting, our operational processes are 100% paperless and integrate seamlessly into any windows-based environment.
Our custom-designed application suite was built exclusively for MHC operation and supports a collection of fully-documented processes. We understand that an MHC can generate a quagmire of data - data that often becomes expensive to manage and retain. Our customer report portal was built to provide real-time information across the enterprise and without the need for multiple entry points. The result is an extremely efficient administrative platform that offers:
• Complete transparency
• Turn-key implementation
• Significant cost savings
• Low overhead
Four Leaf’s sales programs are catered to the specific needs of each property and reflect a multi-tiered approach to marketing. We can create a customized program that meets the budget and growth objectives of any property; be it a low-budget program that relies on organic marketing, referrals and free internet services, or a more expansive program that involves print, online and direct marketing.
We advocate for a strong management presence in the community and use strong resident relations as a sales enabler. In support of those efforts, our regional sales teams provide comprehensive on the job training. Programs include simple phone scripts, communication tools, program outlines and customized marketing collateral. We believe that a strong sales program starts with a qualified, trained manager/agent who has the tools and the knowledge to identify, qualify and close a prospect.
Finance & Underwriting
While much of the industry has turned to outsourced solutions for underwriting and application review, we believe those competencies are vital to maintaining strategic advantage. Four Leaf maintains a full-service underwriting, financing and accounting team, with turnkey home purchase programs that include lease to own programs and rentals.
Our organization has the knowledge, experience and expertise to deliver program design and best in class service. Programmatic support – ranging from employee training to document support and resident communication - is already built into our customized management systems.
Four Leaf’s infrastructure team specializes in all the unique aspects of utility and infrastructure management that play such a vital role in successful MHC operation. Each one of our property teams has an expert with over 10 years of MHC infrastructure experience. We have project-managed multi-million dollar development plans for water and sewer plants, road repairs, plumbing systems and infrastructure improvements.
The depth of our experience often eliminates the need for third-party support and translates into deep savings for our clients.
All of our properties maintain expansive home rehabilitation programs that include ongoing home repair, maintenance and warranty work and setting of new homes. Our rehab processes include creative, low-cost techniques developed through years of experience, and capitalize on cost efficiencies derived from long-term supplier relationships and economies of scale.
As a seasoned acquirer of low-occupancy and distressed properties, we understand first-hand the challenges of maintaining resident confidence and support amid budgetary constraints. Town Hall meetings, social functions, neighborhood watch programs and resident referral programs are the cornerstones of our basic resident relations program. Coupled with strong community guidelines and a strong management presence, they ensure resident support even amid changing ownership. More importantly, they guarantee that the properties greatest asset – its residents – maintain a vested interest in the future of the property. community guidelines and a strong management presence, they ensure resident support even amid changing ownership. More importantly, they guarantee that the properties greatest asset – its residents – maintain a vested interest in the future of the property.
— Resident Relations
— Market Analysis
— Regulatory Compliance
— Accounting & Finance
— Home Sales
— Infrastructure Support
— Home Rehab
— Human Resources
— Lease Compliance/Resident Verification
— Community Guideline Design & Compliance
— Resident Outreach Programs
— Rent/Home Collection
— Bad Debt
— Eviction & Litigation Support
— Property Appraisal
— Comparable Sales Analysis
— State and Health Dept. Compliance
— Home Titling and Property Licensing
— Waste Water/Septic Compliance
Accounting & Finance
— GAAP Compliance
— Monthly, Quarterly, Annual Filing
— Tax Preparation
— Invoice Processing
— Vendor Selection & Compliance
— Paperless Billing/OCR Reading
— Market Analysis
— Marketing Program Development
— Online, Print, Direct Mail, Telemarketing
— Outreach Programs
— Remote Call Review
— Property Maintenance
— Project Management
— CAPEX Budgeting
— Full-Service Rehab Services
— In-House Setting and Hook-Up
— Market-Ready Reporting
— Payroll and Benefits Administration
— Staffing & Training
For more information about Management Services, please email us at firstname.lastname@example.org or contact us at 708.784.1537 for more information.
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